Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking
Units of competency ICTICT206 Install software applications ICTICT213 Use computer operating systems and hardware ICTICT221 Identify and use specific industry standard technologies ICTICT216 Design and create basic organisational documents BSBITU211 Produce digital text documents * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency RIISAM203D Use hand and power tools RIIWHS201D Work safely and follow WHS policies and procedures RIICCM206D Support plant operations RIICOM201D Communicate in the workplace RIICRC309D Conduct stabiliser operations * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency BSBOPS402 Coordinate business operational plans BSBFIN401 Report on financial activity BSBESB401 Research and develop business plans BSBOPS403 Apply business risk management processes BSBOPS401 Coordinate business resources * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency BSBMKG548 Forecast international market and business needs BSBTWK401 Build and maintain business relationships BSBMKG541 Identify and evaluate marketing opportunities SIRXMGT005 Lead the development of business opportunities * We can develop additional elective units that are not listed on request (Please contact us for further information)
Self-Study Guide-MEM18011 Shut down and isolate machines/equipment CPC Units of competency SIRXCEG002 AssistOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the