Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems If you require RPL Kits with comprehensive benchmarking
Units of competency FWPCOT4208 Implement workplace sustainability practices BSBCMM402 Implement effective communication strategies If you require RPL Kits with comprehensive benchmarking
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standards and equipment manuals* UEERE0015 Implement and monitor energy sector environmental and sustainable policies and procedures Electives BSBOPS203 Deliver a service to customers CPCWHS1001 Prepare to work safely in the construction industry HLTAID009 Provide cardiopulmonary resuscitation UEECD0011 Comply with scheduled and preventative maintenance program processes UEEIC0014 Develop
weeds and diseases AHCDRY303 Coordinate and monitor milking operations AHCDRY304 Carry out routine service of milking equipment AHCLSK309 Implement animal health control programs AHCLSK311 Implement feeding plans for livestock AHCLSK318 Rear newborn and young livestock AHCLSK330 Implement procedures for calving AHCWRK303 Respond to emergencies AHCWHS301 Contribute to work health and safety processes Elective units AHCBAC313 Establish pastures and crops for livestock production AHCPCM305 Implement a plant nutrition program AHCWRK305 Coordinate work site activities AHCWRK309 Apply environmentally sustainable work practices AHCBAC315 Establish agricultural crops AHCBAC316 Maintain agricultural crops If you require RPL Kits with comprehensive benchmarking
Session Plan-AURJTR103 Diagnose and repair motorcycle starting systems ACM Core units MSMENV272 Participate inOur session plan support trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these