Class Activity Book-ICTCLD501 Develop cloud disaster recovery plans SHB Units of competency SIRXMKT002 Use

Units of competency SIRXMKT002 Use social media to engage customers SIRXCEG006 Provide online customer service BSBXCS303 Securely manage personally identifiable information and workplace information ICTWEB304 Build simple web pages * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency PSPGEN002 Use routine workplace communication techniques PSPETH001 Uphold the values and principles of public service PSPGEN016 Address client needs PSPGEN003 Deliver a service to clients If you require RPL Kits with comprehensive benchmarking

test and service batteries AURPTE102 Inspect and service outdoor power equipment engines AURTTK102 Use and maintain tools and equipment in an automotive workplace Elective Units AURACA001 Respond to customer needs and enquiries in an automotive workplace AURPTA102 Carry out minor adjustments to outdoor power equipment AURPTA103 Service and repair rotary cutting systems AURPTA104 Service and repair drum cutting systems AURPTE103 Diagnose and repair outdoor power equipment engines AURTTF101 Inspect and service petrol fuel systems AURTTX102 Inspect and service manual transmissions AURAQA001 Contribute to quality work outcomes in an automotive workplace If you require RPL Kits with comprehensive benchmarking

assess and control safety risks SITXCCS006 Provide service to customers SITXWHS001 Participate in safe work practices SIFCBGM002 Maintain property and structures SIFCBGM001 Provide general grounds care * We can develop additional elective units that are not listed on request (Please contact us for further information)

BSBESB407 Manage finances for new business ventures

Class Activity Book-ICTCLD501 Develop cloud disaster recovery plans SHB Units of competency SIRXMKT002 UseOur unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the