Unit Knowledge Guide-ICTSAS309 Maintain and repair ICT equipment and software CRICOS Policies and Procedures Core units FNSCRD401 Assess credit

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

build and test a network server Group A ICTNWK511 Manage network security Group A ICTPRG502 Manage a project using software management tools Group B ICTPRG503 Debug and monitor applications Group B ICTSAD501 Model data objects Group B ICTICT501 Research and review hardware technology options for organisations Group C ICTICT502 Develop detailed component specifications from project specifications Group C ICTSAS517 Use network tools Group C ICTSAS518 Install and upgrade operating systems Group C ICTWEB411 Produce basic client-side script for dynamic web pages Group D ICTWEB501 Build a dynamic website Group D ICTWEB502 Create dynamic web pages Group D ICTWEB503 Create web-based programs Group D Additional electives ICTWEB505 Develop complex web page layouts Group D ICTPMG501 Manage ICT projects Group F ICTICT604 Identify and implement business innovation ICTDBS501 Monitor and improve knowledge management system ICTICT605 Implement a knowledge management strategy ICTICT608 Interact with clients on a business level If you require RPL Kits with comprehensive benchmarking

test and maintain diesel engine systems and their ancillary systems RIIDES303D Inspect

Core units CPCCBC4001 Apply building codes and standards to the construction process for Class 1 and 10 buildings CPCCBC4010 Apply structural principles to residential and commercial constructions CPCCBC4012 Read and interpret plans and specifications CPCCBC4053 Apply building codes and standards to the construction process for Class 2 to 9 Type C buildings CPCCBS6101 Research and evaluate construction methods and materials for Class 1 and 10 buildings to three storeys CPCCBS6102 Research and evaluate construction methods and materials for Class 2 to 9 buildings to three storeys CPCCBS6103 Identify and apply legal and ethical requirements to building surveying functions CPCCBS6104 Assess and advise on compliance of design documentation for Class 1 and 10 buildings to three storeys CPCCBS6105 Assess and advise on compliance of design documentation for Class 2 to 9 buildings to three storeys CPCCBS6107 Prepare planning and development applications for buildings to three storeys CPCCBS6108 Process building applications for Class 1 and 10 buildings to three storeys CPCCBS6109 Process building applications for Class 2 to 9 buildings to three storeys CPCCBS6110 Conduct and report on building surveying audits of Class 1 and 10 buildings to three storeys CPCCBS6112 Conduct and report on initial construction inspections of Class 1 and 10 buildings to three storeys CPCCBS6113 Conduct and report on initial construction inspections of Class 2 to 9 buildings to three storeys CPCCBS6114 Conduct and report on advanced and final inspections of Class 1 and 10 buildings to three storeys CPCCBS6115 Conduct and report on advanced and final inspections of Class 2 to 9 buildings to three storeys CPCCBS6116 Assess and advise on performance solutions for Class 2 to 9 buildings to three storeys CPCCBS6118 Assess and advise on performance solutions for Class 1 and 10 buildings to three storeys Elective units CPCCBS6111 Conduct and report on building surveying audits of Class 2 to 9 buildings to three storeys CPCCBS6117 Monitor and advise on construction and compliance upgrade work on buildings to three storeys CPPACC6002 Apply performance-based codes and risk management principles when assessing buildings for access If you require RPL Kits with comprehensive benchmarking

Units of competency AHCBUS504 Prepare estimates

Unit Knowledge Guide-ICTSAS309 Maintain and repair ICT equipment and software CRICOS Policies and Procedures Core units FNSCRD401 Assess creditOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner