Self-Study Guide-VU23245 Read and communicate information from newspapers PMB Core units FNSASIC314 Provide Tier

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

diagnose and repair alternative fuel systems in heavy vehicle engines AURRTC101 Diagnose and repair marine exhaust and cooling systems AURRTD101 Diagnose and repair marine steering systems AURRTE106 Diagnose and repair marine outboard engines AURRTE107 Diagnose and repair marine inboard engines If you require RPL Kits with comprehensive benchmarking

Core units CHCDIV001 Work with diverse people CHCVOL001 Be an effective volunteer HLTWHS001 Participate in workplace health and safety Elective units CHCCOM005 Communicate and work in health or community services HLTAID010 Provide basic emergency life support * We can develop additional elective units that are not listed on request (Please contact us for further information)

monitor and report on compliance systems RIIRIS401E Apply site risk management system Elective Units RIIWHS402E Examine and maintain mine safety RIIERR302E Respond to local emergencies and incidents RIIERR401E Apply and monitor emergency preparedness and response systems in surface operations RIIBLA401E Manage blasting operations RIIBLA301E Conduct surface shotfiring operations RIIBLA402E Monitor and control the effects of blasting on the environment HLTAID011 Provide first aid RIIMEX405E Apply and monitor systems and methods of surface coal mining RIIRAI401D Apply and monitor mine services and infrastructure systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIISAM203D Use hand and power tools RIIWHS201D Work safely and follow WHS policies and procedures RIICCM206D Support plant operations RIICOM201D Communicate in the workplace RIICRC309D Conduct stabiliser operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-VU23245 Read and communicate information from newspapers PMB Core units FNSASIC314 Provide TierOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the